National Credit Management provides free webinars covering such vital topics as:

• Effective communications to open dialog, establish rapport and break down barriers.
• Methods to identify debtor types to understand and control complaints, stalls and excuses
• Ways to build confidence and overcome personality conflicts
• Strategies to accelerate slow payments, collect balances in full, locate skips and decrease remittance delays
• Litigating Student Accounts & Bankruptcy
• Safeguarding Regulation